Refund Policy

Gift cards are a great way to show your appreciation and support for your favorite businesses, friends, and family. Once you purchase a gift card from us, you agree to the following terms and conditions:

  • Gift cards are non-refundable and non-exchangeable. You cannot return, cancel, or redeem them for cash or credit, except as required by law. We are not responsible for lost, stolen, damaged, or expired gift cards, or for any unauthorized use of them.
  • Gift cards are subject to availability and may expire. We reserve the right to limit the quantity and value of gift cards that you can purchase or redeem, and to modify or discontinue the gift card program at any time without notice. Gift cards may have an expiration date, which will be clearly stated on the card or the receipt. Expired gift cards are void and cannot be used or reactivated.
  • Gift cards are valid only at The Galt House and its restaurant outlets and may have restrictions. You can only use gift cards at the locations and for the products and services that we specify. Gift cards may not be valid for certain items, promotions, or special offers. Gift cards may also have other terms and conditions that we may impose from time to time.

By purchasing or using a gift card, you agree to abide by these terms and conditions, as well as our general terms of service and privacy policy. If you have any questions or concerns about our gift card sales policy, please contact us at or (502) 589-5200. Thank you for choosing us and enjoy your gift card!