POLICIES
Please be kind and patient with our staff, as the hospitality industry here and nationwide continues to be short-staffed at times. We appreciate them as well as your support & understanding.
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In following with State and National guidance, given the CDC’s updated guidelines on mask mandates, we will no longer require fully vaccinated guests and hotel associates to wear face coverings. Those who have not been fully vaccinated must continue to properly wear a face covering in all public areas.
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However, some of the restrictions, procedures and best practices related to Covid-19 continue, for the safety of all our guests and our staff alike. Housekeeping service is still modified and our team will visit your guest room after 3 nights to change bedding, clean and sanitize. If you have any requests, you may contact the Operator at any time.
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The entire Galt House is a non-smoking facility. $250.00 (or more) violation fees will apply for smoking in guestrooms.
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Overnight Valet Parking is available ($36.00 overnight). The Galt House primary parking is located in the East Tower immediately adjacent to the main hotel entrance for a flat daily self-parking rate of $28.00. Please be advised there are certain locations in the West Tower Parking garage that have been reported to leak. The City of Louisville owns, operates and is responsible for the garage condition in the West Tower. The Louisville Parking Authority (PARC) has been made aware of the condition. Vehicle damage in the West Tower parking garage specifically should be reported to the Louisville Parking Authority (PARC) at (502) 587-7275.
